Ecommerce Terms

Last updated: December 31, 2025

This policy governs all purchases made through the Novel Local online shop.


Products Sold

Novel Local sells:
• Digital downloads (maps, planners, guides)
• Physical goods (maps, merchandise, lifestyle products)


Order Processing

• Digital items are delivered electronically
• Physical items ship within stated timelines
• Shipping times vary by location


Pricing & Taxes

Prices are listed in USD unless otherwise stated.
Applicable taxes and shipping fees are calculated at checkout.


Chargebacks

Unwarranted chargebacks may result in:
• account suspension
• service refusal
• dispute evidence submission